More than pet care.
At Houndry, we believe pet care is personal. Every day, families trust us with two of the things they value most: their beloved pets and access to their homes.
Great care starts with great people.
That trust is earned through safe, compassionate care, honest communication, and reliable service. Every role — caring for pets in the field, supporting clients, training new teammates, working behind the scenes — shapes the experience for pets and the people who love them.
Our values guide how we do all of it, and how we welcome new companies into the Houndry family.
Why this matters.
of all U.S. households own a pet
of pet owners consider their pet "part of the family"
This is more than our business. It's our passion.
We chose this industry because we genuinely love animals. Many of us bring our dogs to work, volunteer with rescues, and spend our days talking about pets.
- ✓We treat every pet like family.
- ✓We celebrate every pet's unique personality.
- ✓We care with patience and compassion.
Trust is earned one visit at a time.
Families trust us with their pets, their homes, and their peace of mind. We take that responsibility seriously by delivering safe, reliable, and consistent care every day.
- ✓We prioritize pet safety above all else.
- ✓We show up prepared and on time.
- ✓We follow through on our commitments.
Strong relationships begin with honest communication.
Whether we're welcoming a new company to Houndry, helping a client, or supporting a teammate, we believe people deserve clear, respectful, and transparent communication.
- ✓We prioritize transparency.
- ✓We explain the why behind our decisions.
- ✓We carefully listen to understand what matters most.
Doing the right thing guides every decision we make.
When challenges arise, we take responsibility, learn from our mistakes, and focus on making things right. We choose integrity over convenience because it's the right thing to do.
- ✓We take responsibility.
- ✓We are solution focused.
- ✓We act with honesty and integrity.
Good enough never is.
We are always looking for better ways to care for pets, support our team, and improve our service. Learning never stops.
- ✓We welcome feedback.
- ✓We invest in learning.
- ✓We strive to improve each day.
Every pet, every detail, every day.
The standard we hold ourselves to — for every pet in our care, every client who trusts us, and every teammate who makes it happen.
Questions about Houndry?
Whether you're a business owner or a new team member, we're happy to talk.
Contact us